Pillar OS support

Getting started

Set up your workspace and bring your team in.

Set up your workspace Your first ten minutes in Pillar OS: business details, timezone, languages and your logo.
Add tutors and your team Create tutor profiles, set availability, and invite admins to help run the workspace.

Students and families

Profiles, imports, and the family portal.

Add students and families Create student profiles one by one or import your whole roster from a spreadsheet.
Give families portal access Invite parents and students to the portal where they book, see credits and pay.

Scheduling

Sessions, availability, cancellations and meeting links.

Billing and credits

Packages, invoices, taxes and payment options.

Messages and automations

Reminders, confirmations and your templates.

Automated messages and templates Reminders, confirmations and receipts by text or email, with editable bilingual templates.

Your subscription

Your Pillar OS plan, trial and cancellation.

Manage your Pillar OS subscription Your plan, what an active student is, your trial, and how cancellation works.